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Turn complexity into clarity with intelligent workflows for EHR, practice management, patient experience and revenue cycle.
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Pre-built, configurable content for 30+ specialties
Scales for provider groups of all sizes
Security and access controls
Support included

Packages designed for your practice

Each package includes comprehensive features tailored to your needs

EHR Essentials

For practices focused on clinical workflows and specialty content.
  • Patient registry and electronic charts
  • Configurable clinical workflows and specialty content for 30+ specialties
  • E-prescribing, medications and allergy interactions
  • Referral management, outcomes analysis
  • Lab order entry and results reporting
  • Mobile solutions available
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EHR + PM

For practices that want clinical plus front and back office workflows.
  • Everything in EHR Essentials
  • Registration and appointment scheduling
  • Claims processing and claim scrubbing
  • Payment posting, A/R, collections, reporting
  • Cost estimation tool included in PM
  • Financial reporting dashboards
Request a custom quote
Popular

Platform + RCM Services

For practices that want integrated technology plus RCM services support.
  • Everything in EHR + PM
  • RCM services integrated with NextGen software
  • Account management and claim scrubbing
  • Payment posting and denial management
  • Claim resolution and reporting
  • Dedicated RCM account management
Request a custom quote

Core feature comparison

See what’s included in each package at a glance

Feature EHR Essentials EHR + PM Platform + RCM
Specialty content, templates, workflows Included Included Included
E-prescribing, med and allergy interactions Included Included Included
Referrals, outcomes analysis Included Included Included
Labs (order entry, results reporting) Add-on Included Included
Advanced security controls Included Included Included
Registration and scheduling Not included Included Included
Claims processing and scrubbing Not included Included Included
Payment posting, A/R, collections Not included Included Included
Cost estimation tool Not included Included Included
Electronic data interchange capability Add-on Included Included
Mobile solutions available Add-on Included Included
Integrated RCM services Not included Not included Included
Denial management and claim resolution Not included Not included Included
Operational and financial reporting Add-on Included Included
Patient portal and patient experience modules Add-on Add-on Add-on
Ambient documentation Add-on Add-on Add-on
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Detailed feature breakdown

Explore features by category for a complete view

Feature EHR Essentials EHR + PM Platform + RCM
Clinical note templates and specialty content Included Included Included
Problem list, allergies, meds, history Included Included Included
Orders and results review Included Included Included
Clinical decision support rules Included Included Included
Care plans and care gap visibility Add-on Included Included
Document management and scanning Included Included Included
E-prescribing Included Included Included
EPCS and PDMP access (options available) Add-on Included Included
Referral management Included Included Included
Clinical quality measures support Add-on Included Included
Feature EHR Essentials EHR + PM Platform + RCM
Provider and resource scheduling Not included Included Included
Appointment types and templates Not included Included Included
Waitlist and fill cancellation spots Not included Included Included
Multi-location scheduling Not included Included Included
Online self-scheduling (patient) Not included Add-on Included
Automated appointment reminders Not included Add-on Included
Registration and demographics management Not included Included Included
Insurance eligibility check Not included Included Included
Front desk task queue and workflows Not included Included Included
Feature EHR Essentials EHR + PM Platform + RCM
Charge capture workflow Not included Included Included
Claims creation and submission workflow Not included Included Included
Claim status tracking Not included Included Included
Payment posting (manual) Not included Included Included
ERA, EFT support Not included Included Included
Patient statements Not included Included Included
Fee schedule management Not included Included Included
Claim edits and scrubbing rules Not included Included Included
Work queues for billing team Not included Included Included
Denial tracking and reason codes Not included Included Included
Feature EHR Essentials EHR + PM Platform + RCM
Clearinghouse connectivity Not included Add-on Included
Claim submission services Not included Not included Included
Denials follow-up services (managed) Not included Not included Included
Payment posting services (managed) Not included Not included Included
Patient statements services (managed) Not included Not included Included
Eligibility verification services (managed) Not included Not included Included
Dedicated RCM account management Not included Not included Included
Monthly performance review and KPI reporting Not included Not included Included
Payer enrollment assistance Not included Not included Included
Feature EHR Essentials EHR + PM Platform + RCM
Patient portal access (PxP Portal) Add-on Add-on Add-on
Secure messaging with patients Add-on Add-on Add-on
Appointment reminders and confirmations Add-on Add-on Included
Patient outreach campaigns Add-on Add-on Included
Online bill pay Not included Add-on Included
Digital statements Not included Add-on Included
Patient intake and questionnaires Add-on Add-on Included
Results delivery and education resources Add-on Add-on Included
Feature EHR Essentials EHR + PM Platform + RCM
HL7 interface capability Add-on Included Included
FHIR API availability (Patient Access API) Add-on Included Included
CCD, C-CDA export Included Included Included
HIE connectivity (if applicable) Add-on Add-on Included
Lab integration availability Add-on Included Included
Imaging integration availability Add-on Included Included
Pharmacy integration Included Included Included
Data export tools for reporting Included Included Included
Custom interface build support (as add-on) Add-on Add-on Add-on
Feature EHR Essentials EHR + PM Platform + RCM
Standard operational reports Included Included Included
Clinical reporting Included Included Included
Financial and billing reports Not included Included Included
Dashboard and KPI views Add-on Included Included
Quality program reporting support Add-on Included Included
MIPS reporting support Add-on Included Included
Audit logs and reporting Included Included Included
Feature EHR Essentials EHR + PM Platform + RCM
Role-based access control Included Included Included
Multi-factor authentication option Included Included Included
Audit logs Included Included Included
Data encryption at rest and in transit Included Included Included
Business associate agreement support Included Included Included
HIPAA-aligned controls statement Included Included Included
Backup and disaster recovery baseline Included Included Included
Admin console for users and permissions Included Included Included
Support and ticketing access Included Included Included

What every bundle includes

Essential capabilities in every package

Core clinical platform and specialty content foundation

Configuration and role-based access controls

Standard support access

Updates and maintenance

Training resources included

Security controls and audit logging

Common add-ons

  • Patient portal and patient experience modules (PxP Portal)
  • Patient portal and patient experience modules (PxP Portal)
  • EDI services and connectivity options (claims, remittance, reminders, eligibility)
  • APIs and interoperability options, including FHIR-based Patient Access API availability
  • Ambient documentation (Ambient Assist) – inquire to learn more
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Ambient Documentation Add-on

NextGen Ambient Assist

Reduce documentation time and improve the patient experience with AI-powered ambient listening

AI-powered ambient listening

Automatically captures visit conversations to generate documentation

SOAP note generation

Generates structured SOAP notes within seconds after a visit

Save up to 2 hours per day

Reduce documentation burden and focus more on patient care

Integrates with Enterprise EHR

Ambient Assist integrates directly with NextGen Enterprise EHR to reduce duplicate work and streamline your clinical documentation workflow.

Inquire about Ambient Assist
Learn more

Ambient Assist is available as an add-on for all packages. Contact us to learn more about pricing and availability.

RCM Services* (optional)

Outsource your revenue cycle management with our expert services team with a dedicated support manager. 

Service Essentials Advanced Full Service
Eligibility and benefits verification
Claims submission
Claim edits and scrubbing
Denial management and follow-up
Appeals management
Payment posting
Patient statements
Patient collections support
Payer enrollment support
Monthly KPI reporting
Dedicated RCM manager
Coding support (if offered)
Credentialing support (if offered)
Request Custom Quote

Support Implementation tiers* (optional)

Choose the level of support that fits your team and timeline

Implementation Item Standard Launch Guided Launch White Glove Launch
Project kickoff and discovery
Workflow configuration sessions
Specialty template setup
Data migration planning
Data migration execution (tiered) Tiered
Interface setup support Tiered
Role-based training for staff
Go-live support coverage Tiered
Post go-live optimization check-in
Dedicated success manager (tiered)
Tiered
Timeline and project plan ownership Tiered

Frequently asked questions

Everything you need to know about our pricing and packages
How does NextGen pricing work if prices are not listed?
We provide customized pricing based on your practice size, specialty, selected modules, and service requirements. This ensures you only pay for what you need. Request a quote to receive a detailed breakdown tailored to your practice.
Absolutely. Our modular platform is designed to grow with you. Start with EHR Essentials and add Practice Management or RCM services whenever your practice is ready. Your data and workflows will seamlessly expand.
The primary factors include: number of providers and staff users, selected modules (EHR, PM, RCM), add-on services like patient experience modules or integrations, implementation tier choice, and any specialty-specific requirements.
All implementation tiers include project kickoff, workflow configuration, specialty template setup, data migration planning, and role-based staff training. Higher tiers add dedicated success managers, extended go-live support, and post-launch optimization.
We offer pre-built, configurable content for 30+ medical specialties with templates, workflows, and clinical content. During your demo, we’ll show you specialty-specific features and discuss any customizations needed for your practice.
Yes. We offer HL7 interface capability, FHIR API availability including Patient Access API, and integrations for labs, imaging centers, and third-party systems. Custom interface builds are available as an add-on.
All plans include standard support with access to our knowledge base, training library, and ticketing system. Higher tiers include dedicated customer success managers, priority response times, and ongoing optimization check-ins.
NextGen Ambient Assist uses AI-powered ambient listening to automatically generate SOAP notes within seconds after a visit. It integrates with Enterprise EHR and can save providers up to 2 hours per day on documentation. Contact us to learn more about availability and pricing.

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Tell us about your practice and we’ll prepare a tailored proposal

The results speak for themselves

Our solutions have garnered many accolades, but we’re most proud of improving the lives of patients and providers. We continue to develop innovations that help make healthcare better for everyone.

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